The Pharmacy Chick

Pharmacy chick is rarely at a loss for words. After practicing for 20+ years, I have answers for just about anything. I am used to digging myself out of holes and looking like the winner. If I forgot to send the order some night and I had to call somebody to tell them that their item would be one day late, I could say there was a “transmission failure”. It was an honest truth…I failed to transmit, hence: tranmsission failure. Its all in the spin.

When I talk to customers, I generally try to speak in normal street talk. I dont want to talk over them, I want to speak to them like we were talking over drinks or something. One night I filled a rx for a med that was rather expensive. All the strengths cost the same so there was a lot of benefit in buying the larger strength and taking half-tab dose. When I filled the rx, I automatically subbed the higher strength and gave him half the tabs. When I rung him up, I explained that by doing this, he saved a lot of money, getting “more bang for the buck!” I said. I finished the transaction and sent him on his way.

I turned back into the pharmacy and my two techs were virtually ROLLING on the floor with laughter. “WHAT?” I said.

“I cannot BELIEVE you just said that!” one said. I had no clue. Then the sorry realization hit me.

The prescription was for Viagra.

Tags: customers, employees, pharmacy life | |