Nurse with Attitude NWA
You gotta love these prescriptions: An out of town ER script from some Dr. I have never heard of, not dated so I don’t know if its written yesterday or 3 weeks ago. I need a DEA number to submit the claim to the insurance. Ya’ll know they don’t like the fake ones anymore, its not in my online data base, so trying to be as accurate as possible, we ring up the ER:
I get Nurse #1, who transfers me to what I believe is a phone booth in the mohave desert: 50 rings and no answer and no transfer back. So I hang up and call again.
This time I get nurse #2 who announces that the Dr I want is “here” and she will transfer me to his extension: He picks up the extension (I can hear him breathing), punches a few numbers and transfers me back to nurse #2. Now apparently once was not enough so we do this bizarre exercise 3 more times. Back and forth, no talking just breathing (click click) back to nurse #2 who is probably getting tired of me and this! After the 4th time I get Nurse #3 NWA. I am getting just a tad edgy (Pharmacy Chick ALWAYS starts out nice and peachy…but it CAN decline).
I tell NWA that I have been transferred all over the ER and all I want is a DEA number and do you suppose you can transfer me to somebody who might actually have it (other than the Dr. who apparently has bigger fish to fry). I can just see her face screwing up now as she says ” I am sorry to INCONVENIENCE you, but we are a hospital ER (freakin DUH) and we are busy. This should be handled by the pharmacy”
Eeeeew So sorry, NWA, I am just sitting here eating bon bons in my pharmacy hot tub, and watching soap operas. This is YOUR Dr, writing scripts for YOUR patients so piss off…I think to myself… So I bite my tongue and ask “So, do you suppose you might transfer me there then?”
I am hopeful when somebody in inpatient pharmacy answers the phone. I state my request. She says “oh, you need the OUTpatient pharmacy” Pharmacy chick is starting to lose it. Some poor creature in the outpatient pharmacy picks up the phone ( I should really send her flowers) and I say “Hello, this is pharmacy chick from FarAway pharmacy. I have been to every phone in your ever lovin hospital over the last 20 minutes trying to get a DEA number for a prescription this moron should have filled while she was there (it was a emergency room, right?). I am now HERE. Its Dr Flipmeoff, do you suppose you might have it?”
“Sure, its BF1234567.”
Thank you tech goddes in Outpatient pharmacy.
|