My favorite customer
I haven’t seen him face to face in a year. He lives in assisted care (finally) with his wife, but I talk to them both on the phone. They are both delightful people and it doesn’t matter if I fill 30 prescriptions a month for them or 3 (30 is closer however), I’ve have bent over backwards to get their meds covered and keep them properly medicated. You see, they both have many medical conditions, highly fragile in their needs. And he recently reluctantly tranferred his prescriptions. He called me to APOLOGIZE! For months after moving we still filled his monthlies, with some member of his family coming to get his grocery bag full after he got his soc-security check. Because his new abode is not very close, it was a burden for his family to get his stuff, but he insisted. We were valuable to him and he trusted us. I talked with him and his voice was cracking because he SO didn’t want to leave us, but the med service at the care center would basically assume all the care and all he had to do was swallow what they handed him–no longer having to remember all these complicated regimens. I told him it was OK–and he would receive better care this way.
They’ve had it hard–its time somebody takes care of something for them.
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